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Terms and Conditions

Website: oriongear.com

1. Overview

This website is operated by OrionGear (“Company”, “we”, “us”, or “our”). By visiting or purchasing from oriongear.com, you agree to be bound by these Terms and Conditions (“Terms”).

If you do not agree, you may not access the website or use any services.

2. Eligibility

By using this site, you represent that:

  • You are at least 18 years old, or
  • You are using the site under supervision of a parent or legal guardian
3. Products and Customization
3.1 Product Information

We make reasonable efforts to display product details accurately. However:

  • Colors and materials may vary slightly
  • Digital previews are approximate representations
 
3.2 Custom Orders

By submitting designs or customization requests, you agree that:

  • You are responsible for all content submitted
  • You own or have permission to use any logos, images, or text
  • Your content does not infringe intellectual property rights or violate laws
 

We reserve the right to reject any order that contains unlawful, offensive, or infringing material.

4. Pricing and Payments
  • All prices are listed in U.S. Dollars (USD) unless otherwise stated
  • Applicable taxes (including California sales tax) will be calculated at checkout
  • We reserve the right to change pricing at any time

Payments are processed securely via third-party providers.

5. Order Processing
  • Custom products require production time before shipping
  • Estimated timelines are provided but not guaranteed
 

Once production begins:

  • Orders cannot be canceled, modified, or refunded, except as required by law

 





6. Shipping and Delivery

6.1 Shipping

We ship within the United States and internationally (where available).

6.2 Delivery Times

Delivery estimates are not guaranteed and may be affected by:

  • Carrier delays
  • Weather or logistics issues
  • Customs (for international orders)
 
6.3 Risk of Loss

All purchases are made pursuant to a shipment contract.
Risk of loss passes to you upon delivery to the carrier.

7. Returns and Refunds
7.1 Custom Products

Due to their personalized nature:

  • All custom items are final sale
  • No returns or refunds unless:
    • Item is defective
    • Incorrect product was delivered
7.2 Non-Custom Products

If applicable, unused items may be returned within 14 days of delivery, subject to approval.

7.3 Defective or Incorrect Orders

Contact us within 7 days of receiving your order. Include:

  • Order number
  • Clear photos of the issue
 

We will determine whether a replacement, refund, or store credit is appropriate.

8. Intellectual Property

All content on this website (including designs, branding, text, images, and software) is owned by OrionGear or its licensors and is protected by U.S. and international copyright and trademark laws.

9. User Content License

By submitting content (e.g., designs, images), you grant OrionGear a limited, non-exclusive, royalty-free license to use that content solely for:

  • Producing your order
  • Operating our services
 

We do not claim ownership of your content.






10. Prohibited Uses

You agree not to use the website:

  • For unlawful purposes
  • To violate intellectual property rights
  • To distribute harmful code or spam
  • To harass, abuse, or harm others
11. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

12. Limitation of Liability

To the maximum extent permitted by California law, OrionGear shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
 

Total liability shall not exceed the amount paid for the product.

13. Indemnification

You agree to indemnify and hold harmless OrionGear from any claims, damages, or expenses arising from:

  • Your breach of these Terms
  • Your submitted content
  • Your misuse of the website
14. Privacy (California Compliance)

Your use of the site is also governed by our Privacy Policy.

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including:

  • Right to know what personal data we collect
  • Right to request deletion
  • Right to opt out of sale of personal data (if applicable)
15. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Any disputes shall be resolved in the courts located in:
California, United States

16. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting.

17. Contact Information

For questions regarding these Terms:

  • Email: [Insert email]
  • Website: oriongear.com